Contact SDIXP

Get in touch with our Network Operations Center for technical inquiries, peering requests, and support.

Network Operations Center (NOC)

Primary Contact

For all technical inquiries, peering requests, and support issues:

noc@sdixp.com

We typically respond within 24 hours during business days.

Response Time
  • Peering Requests: 24-48 hours
  • Technical Issues: 24 hours
  • General Inquiries: 48 hours

What We Can Help With

Peering Requests
  • New peering arrangements
  • BGP configuration assistance
  • Route server setup
  • Connection troubleshooting
Technical Support
  • Network connectivity issues
  • Performance optimization
  • Security best practices
  • Documentation requests

Before You Contact Us

Please Include the Following Information:
  • Organization Name: Your company or institution name
  • ASN: Your Autonomous System Number
  • Contact Information: Name, title, and email
  • Request Type: Peering, technical support, or general inquiry
  • Technical Details: Any relevant technical information

Other Resources

PeeringDB

Detailed technical information and peering policies.

Visit PeeringDB
Member Directory

View our current members and their connection details.

View Members
Location Info

Learn about our connection locations and requirements.

View Locations

Emergency Contact

Network Emergencies

For urgent network issues that require immediate attention, please use the same email address with "URGENT" in the subject line:

Subject: URGENT - [Brief description of the issue]